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General Questions about PureCam

You may find some general answers about the PureCam below

 

 

What data plans can I use?

PureCam is compatible with AT&T and T-Mobile.

What does the PureCam record?

Your PureCam continuously records while you’re driving. Depending on the size of your Micro SD card and resolution of your videos you can record. Please reference chart below.

Who can see my videos?

Your PureCam videos are only shared with users that have scanned your PureCam QR code.

Can my PureCam be traced?

No. The camera and your data are private. If you share your PureCam with your family or friends, they will be granted access to view your data and videos.

Can I add multiple PureCams to my PureCam app?

Yes, you can add up to 3 PureCams to one account.

Why can't I change the quantity on my purchases?

The PureCam comes bundled with a standard SD card and a data plan. Because of this, the three items will be locked in at 1 each. You are able to adjust the amount of bundles by scrolling further to the bottom and adjusting the number next to the "Add to Cart" button.

How does the PureCam affect my car battery?

The PureCam goes into Parking Mode after 4 minutes if no activity is detected. Parking Mode draws a small amount of power in an effort to preserve battery life. If your battery reaches a low voltage, the PureCam will turn off. The low voltage protection will still allow your car to start. Your battery will recharge as you drive your car.

What happens if my camera is stolen from my car?

You will receive a push notification on your phone that a G-sensored event has occurred. The PureCam will be recording, so there will be images of the thief in your cloud memory.

Will high temperatures affect my PureCam?

Normal operating temperature is -4°F ~ 149°F (-20° ~ 65°C). We suggest parking under shade during extremely hot weather.

How do I get the video clips to my phone?

Your PureCam allows you to download video clips from your PureCam app. (Please note, your PureCam must be turned on in order to download via the app). You can also use your computer and a Micro SD card adapter to transfer videos directly from the Micro SD card to your computer.

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